1. What products do you offer in your online store? We offer a diverse range of kitchen, electronics, and household products. Our inventory includes everything from kitchen appliances to electronic gadgets and various household essentials.
2. What payment methods do you accept? We currently only accept Cash on Delivery (COD). You can pay for your order in cash when it is delivered to your doorstep.
3. How does Cash on Delivery (COD) work? With Cash on Delivery, you can pay for your order in cash when our delivery personnel brings your package to your specified address. Please have the exact amount ready to facilitate a smooth transaction.
4. Can I modify or cancel my order after placing it? Once an order is confirmed, modifications or cancellations are not possible due to our quick processing system. Please review your order carefully before confirming your purchase.
5. What is your return policy? We have a 3-day return policy. If you are not satisfied with your purchase, you can initiate a return within 3 days of receiving the order. Visit our Returns and Exchanges page for detailed instructions on how to process a return.
6. How can I initiate a return? To initiate a return, please contact our customer support within 3 days of receiving your order. Our team will guide you through the return process and provide you with the necessary instructions.
7. Are there any conditions for returns? Returned items must be in their original condition, unused, and with all tags and packaging intact. Please refer to our Returns and Exchanges page for more details on our return conditions.
8. How can I track my order? Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.
9. Do you offer international shipping? Currently, we only offer shipping within Pakistan. We do not provide international shipping services at the moment.
10. How can I contact customer support? If you have any questions or concerns, you can reach our customer support team by [email/phone] during our business hours. Visit the "Contact Us" page on our website for more information.